General Terms and Conditions
These General Terms of Service (“Terms”) govern the provision of investment advice and reception and transmission of orders services by J. Knobel Investor Services Limited (“Company”) to its clients, in compliance with the requirements of the Markets in Financial Instruments Directive II (MiFID II). By utilizing or accessing our investment advice services, you agree to be bound by these Terms. Please read them carefully before proceeding.
1. Relationship:
a. The Company acts as a tied agent, representing and conducting business on behalf of Mega Equity Securities and Financial Services Public Limited regulated by the Cyprus Securities & Exchange Commission (CySEC) (license no. 011/03) (“Principal”). As a tied agent, the Company is authorized to provided investment advice and receive and transmit orders from clients to the Principal for execution.
2. Regulatory Framework:
a. The Company operates in compliance with applicable laws, regulations, and directives, including the Markets in Financial Instruments Directive II (MiFID II), as implemented in Cyprus, and any other relevant legislation governing tied agents.
b. The Company acts in accordance with the instructions and policies provided by the Principal and ensures compliance with the regulatory obligations associated with the services of investment advice and reception and transmission of orders.
3. Investment Advice:
a. The Company offers investment advice services that are based on an assessment of the client’s personal circumstances, financial situation, and investment objectives. This assessment is conducted to provide personalized recommendations.
b. Investment advice provided by the Company may include the recommendation of financial instruments or investment strategies that are suitable for the client’s profile, risk tolerance, and investment goals.
c. In case the Client is accepted by the Company, and the Company agrees accordingly to provide the Client with the service of provision of Investment Advice the Parties shall sign an additional separate document for this purpose whose provisions shall apply specifically for the service of Investment Advice.
d. The Company will inform clients about the nature and scope of the investment advice service, including any limitations or restrictions that may apply.
4. Order Execution:
a. The Company will promptly and accurately transmit client orders to the Principal for execution, without any undue delay.
b. The Company does not exercise discretion over the transmitted orders and does not have the authority to modify or alter client orders without explicit client instruction.
5. Client Classification:
a. The Company will classify clients according to the criteria established by MiFID II, such as retail clients, professional clients, or eligible counterparties. This classification determines the level of regulatory protections and disclosures applicable to each client category.
6. Conflicts of Interest:
a. The Company maintains and operates a comprehensive conflicts of interest policy designed to identify, manage, and disclose any conflicts that may arise in the provision of investment advice. We strive to act in the best interests of our clients and manage any conflicts that could potentially impair the impartiality of our advice.
7. Risk Disclosure:
a. Investing in financial instruments carries risks, including the potential loss of the invested capital. The Company will provide clients with appropriate risk warnings and disclosures, outlining the risks associated with specific investment recommendations or strategies.
b. The Company will assess the suitability and appropriateness of investment recommendations based on the client’s risk tolerance, financial situation, investment objectives, and knowledge and experience in the relevant financial instruments.
8. Fees and Charges:
a. The Company will provide clients with transparent information about any fees, commissions, or charges associated with investment services. Clients will receive details of these costs before entering into any agreement or transaction.
b. The Company may receive remuneration, such as fees or commissions, from the Principal related to the services provided to clients. We will disclose any conflicts of interest arising from such remuneration arrangements.
9. Data Protection and Privacy:
a. The Company respects and protects the confidentiality and privacy of client information. We handle personal data in accordance with applicable data protection laws and regulations. Our Privacy Policy outlines how we collect, use, store, and disclose client information.
10. Complaints and Dispute Resolution:
a. The Company maintains a procedure for handling client complaints and disputes promptly and fairly. Clients are encouraged to submit any complaints in writing, providing as much detail as possible. The Company will endeavor to resolve complaints in a timely manner and inform clients about the progress of their complaints.
11. Limitation of Liability:
a. The Company and its directors, employees, or agents are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or reliance on our investment advice services, except in cases of willful misconduct or gross negligence.
12. No Guaranteed Results:
a. The Company does not guarantee the accuracy, completeness, or success of the trading recommendations and advice provided.
b. Past performance is not indicative of future results. Clients should be aware that historical data or analysis provided by the Company should not be relied upon as a guarantee of future performance.
13. Legal and Tax Considerations:
a. The Company does not provide legal or tax advice. Retail clients are responsible for consulting with their own legal and tax advisors regarding the implications of trading activities on their individual legal and tax obligations.
14. Governing Law and Jurisdiction:
a. These Terms shall be governed by and construed in accordance with the laws of Cyprus. Any disputes arising from these Terms or the use of our investment advice services shall be subject to the exclusive jurisdiction of the courts in Cyprus.
By using our investment services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree to these Terms, you should not use our services. These Terms may be updated from time to time, and the most current version will be available on our website.